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​Live Chick & Hatching Egg Policies

Overr Eazy Farm LLC

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At Overr Eazy Farm LLC (“we,” “us,” “our”), we take pride in providing healthy, high-quality chicks and fertile hatching eggs. Due to factors outside our control once birds or eggs leave our care, the following policies apply.

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Chicks (Chickens & Quail)

Local Pickup Orders
  • All chicks are guaranteed healthy at the time of pickup.

  • Please inspect your chicks before leaving.

  • Once chicks are in your care, no refunds or replacements will be issued for any losses.

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Shipped Orders
  • All shipped chicks are guaranteed alive and healthy upon arrival at your destination Post Office, and for up to 2 hours after you are notified for pickup.

  • We are not responsible for losses:

    • After the 2-hour pickup window

    • After chicks leave the Post Office

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To File a Claim (Dead on Arrival)

Customers must complete ALL of the following:

  • Take clear photos of losses at the Post Office before leaving

  • Email photos to Overr Eazy Farm LLC

  • Notify us within 48 hours of Post Office pickup

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If all conditions are met:

  • Refunds will be issued for qualifying dead-on-arrival chicks only

  • Shipping costs are non-refundable under all circumstances

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Additional Conditions
  • No refunds or replacements will be issued beyond the terms listed above

  • We are not responsible for losses due to:

    • Shipping delays or handling

    • Weather conditions

    • Improper brooder setup or care

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Hatching Eggs

General Policy (Pickup & Shipped Orders)
  • Hatch rates are NOT guaranteed under any circumstances

  • Hatch success varies due to:

    • Incubation practices

    • Handling

    • Shipping conditions

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By purchasing hatching eggs, you acknowledge:

  • These risks are outside our control

  • No refunds will be issued for poor development or hatch rates

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Typical shipped egg hatch rates may average around 50%, but results may vary significantly.

Customers may contact us prior to purchase for current fertility estimates by breed. Any exceptions are at the sole discretion of Overr Eazy Farm LLC.

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Shipping & Damage Policy
  • No refunds are available for shipped hatching eggs under any circumstances

  • If eggs arrive late beyond USPS estimated delivery:

    • Contact us to discuss possible options (case-by-case)

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If Eggs Arrive Damaged
  • Take photos immediately upon arrival

  • File a claim with USPS:

    • Online or at your local Post Office

  • USPS may require in-person inspection

👉 All shipments are insured through USPS
👉 USPS reimbursement is not guaranteed

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Packaging & Shipping Policy

At Overr Eazy Farm LLC, we take great care in preparing your hatching eggs for the best possible chance of success.

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Shipping Schedule
  • Eggs ship Mondays, Tuesdays, and Saturdays only

  • This minimizes delays and weekend holdovers

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Freshness
  • Eggs are collected and packed specifically for your order

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Packaging Method
  • Eggs are secured using closed-cell foam designed specifically for hatching egg transport

  • Packaging is designed to minimize movement and reduce the risk of damage during transit

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Shipping Boxes
  • Orders are shipped in USPS Flat Rate boxes with additional padding as needed

Returns & Biosecurity Policy

Overr Eazy Farm LLC

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For infection control and biosecurity purposes, live chicks and fertile hatching eggs cannot be returned to Overr Eazy Farm LLC (“we,” “us,” “our”) under any circumstances. This strict no-return policy is in place to protect the health and safety of our flocks and prevent the introduction or spread of disease.

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If you experience issues such as dead-on-arrival chicks or damaged hatching eggs, please refer to our Live Chick & Hatching Egg Policy for instructions on how to proceed.

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By purchasing chicks or hatching eggs from Overr Eazy Farm LLC, you acknowledge and agree to the terms outlined in this policy.

Cancellation & Related Refund Policy

Overr Eazy Farm LLC

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At Overr Eazy Farm LLC, we understand that plans can change. Please review the following policy carefully before placing your order.

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Cancellation Timeframes

Within 24 Hours of Order Placement
  • Eligible for a full refund to the original payment method

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After 24 Hours of Order Placement, Up to 11:59 PM (Eastern Time) the Day Before Scheduled Shipping or Pickup
  • Subject to a 25% cancellation fee

  • The remaining 75% will be refunded to the original payment method

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On the Scheduled Shipping or Pickup Day (12:00 AM Eastern Time and After)
  • No refunds will be issued

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Additional Terms
  • All cancellation requests must be submitted prior to the applicable deadline to qualify for a refund

  • Refunds are issued only to the original payment method

  • Any exceptions are made solely at the discretion of Overr Eazy Farm LLC

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By placing an order, you acknowledge and agree to the terms outlined in this Cancellation & Related Refund Policy.

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